Terms and Conditions

Welcome to Carpet Cleaning Glendale. By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before booking our services.

1. Services Provided

Carpet Cleaning Brooklyn offers professional carpet, rug, and upholstery cleaning services for residential and commercial properties. Our services include steam cleaning, dry cleaning, stain removal, odor elimination, and water damage restoration.

2. Booking and Appointments

• Customers can schedule services through our website, phone, or email.
• Appointment availability is subject to confirmation.
• We reserve the right to refuse service at our discretion.

3. Pricing and Payments

• All prices are provided upfront based on the scope of service.
• Additional charges may apply for special treatments, excessive stains, or larger areas.
• Payment is due upon completion of the service unless otherwise agreed.
• We accept cash, credit/debit cards, and other agreed-upon payment methods.

4. Cancellations and Rescheduling

• Cancellations must be made at least 24 hours before the scheduled appointment.
• Late cancellations may incur a cancellation fee.
• We reserve the right to reschedule appointments due to unforeseen circumstances (e.g., weather conditions, equipment failure).

5. Customer Responsibilities

• Customers must ensure access to the premises at the scheduled time.
• Fragile items and valuables should be removed before the cleaning service begins.
• Customers must notify us of any pre-existing carpet damage before service.

6. Satisfaction Guarantee

• We strive to provide high-quality cleaning services. If you are unsatisfied, please contact us within 24 hours of service completion.
• Re-cleaning may be offered at our discretion.

7. Liability and Limitations

• While we take every precaution, we are not responsible for pre-existing damage or discoloration.
• We are not liable for damages caused by improper carpet installation or manufacturer defects.
• Our liability is limited to the cost of the cleaning service provided.

8. Privacy Policy

• Personal information collected during booking is used solely for providing services and will not be shared with third parties.
• See our Privacy Policy for more details.

9. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website.

By using our services, you agree to these Terms and Conditions. Thank you for choosing Carpet Cleaning Glendale!